Privacy Policy

This Privacy Policy explains how FOO (“Company”, “we”, “our”, or “us”) collects, uses, and protects any information that you provide when using our website, mobile platform, or services.

FOO is committed to ensuring that your privacy is protected. Any information you provide will only be used in accordance with this Privacy Policy.

FOO may update this policy from time to time by updating this page. Users are encouraged to review this page periodically to stay informed about how we protect their information.

1. Consent

By accessing or using our website, placing orders, or using our services, you consent to the collection and use of your information as described in this Privacy Policy.

If you do not agree with this policy, you should not use our website or services.

2. Information We Collect

We may collect the following types of information:

• Name

• Contact information including phone number and email address

• Delivery address and postal/ZIP code

• Demographic information such as preferences and interests

• Order history and transaction details

• Information collected through cookies or website analytics

This information helps us improve our services and provide a better shopping experience.

3. How We Use the Information

The information collected may be used for the following purposes:

• Processing and delivering customer orders

• Maintaining internal records

• Improving our products and services

• Sending order updates and service-related notifications

• Sending promotional offers, newsletters, or marketing messages

• Conducting surveys or market research

• Customizing website content based on customer preferences

We may also use third-party tools or analytics services to understand customer behavior and improve our platform.

4. Marketing and Promotional Communication

FOO may send promotional messages, offers, and updates via email, SMS, phone calls, or messaging platforms.

Customers may opt out of marketing communications at any time by contacting our support team.

5. Data Security

FOO is committed to ensuring that your personal information is secure. We have implemented appropriate technical and organizational measures to safeguard the information collected through our platform.

However, while we strive to protect your information, no method of electronic storage or transmission over the internet is completely secure.

6. Cookies

Our website may use cookies to enhance the browsing experience.

Cookies are small files placed on your device that help us:

• Analyze website traffic

• Understand customer preferences

• Improve website functionality

Users may choose to accept or decline cookies through their browser settings. However, disabling cookies may limit some website functionality.

7. Links to Third-Party Websites

Our website may contain links to other websites for customer convenience. Once you leave our website, we do not have control over those external sites.

FOO is not responsible for the privacy practices or content of such third-party websites.

Users are advised to review the privacy policies of those websites separately.

8. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Opt out of marketing communications

• Request correction of inaccurate information

• Request removal of your personal data from our records

To make such requests, please contact us using the contact details provided below.

FOO will not sell, distribute, or lease your personal information to third parties unless required by law or with your consent.

9. Legal Compliance

This Privacy Policy is prepared in accordance with applicable laws in India including provisions of the Information Technology Act, 2000 and related rules regarding reasonable security practices and protection of sensitive personal information.

10. Policy Updates

FOO reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

Continued use of the website indicates acceptance of the updated policy.

11. Grievance and Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or the use of your personal information, please contact us:

Email: care@fookart.com
Phone: +91 91876 50223